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Best Auto Repair, Peoria

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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Trend Auto is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Trend Auto we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


what our customers say

I love taking my car to Trend Auto they inspect my car whenever I take it in there to make sure everything is running right even if I just need an oil change and filter, Robert is awesome as is Tony and all the technicians. Prices are great a lot cheaper than taking them to the dealership. Well so they are very honest and very easy to deal with. Best place to go when you have a problem with your vehicle.
A
, 12/28/2022

Best auto shop around! They can't be beat!
B
, 12/28/2022

I want to deeply thank this auto location for taking the time for figuring out my car that I've had a issue with these past couple months the last auto place told me misinformation that caused me to lose $180 for a repair not needed within minutes this location figured out my problem with a simple milewise plug in causing my car to have misfires and hesitating after they unplugged it my car is back to driving like it should and my oil change was done within minutes I absolutely will be coming back for my car needs. T H A N K Y O U !!!!!!!
B
, 12/28/2022

I came here a few months ago because the belt in my truck shredded. They replaced it, but the Owner noticed I was still under powertrain warranty and went to bat for me with my dealership when they said the issue would not be covered. I had an oil leak in my truck this time and since I was due for an oil change anyway, I went in. Again, owner pointed out that I was still under warranty and if it's a big issue dealer would cover it. They did my oil change and my filter was just loose. They didn't try to oversell me on anything. They got me in and out. I truly feel they actually care about their customers and don't just try to get them to spend the most money they can. The staff is very friendly and knowledgeable. As a woman, I feel very comfortable going in and know that I will not be taken advantage of. Also, the oil change price was great, better than most places around here. Definitely check them out.
J
, 12/28/2022

Tony was awesome! They did a great job inspecting my Truck and diagnosing the problem. Fair and honest price. I found my new mechanic shop.
D
, 12/28/2022

We are from Illinois and our car started throwing sensor codes. We needed immediate help. Auto zone recommended Trend Auto repair. We walked in with no appointment. They attended to the car within a few minutes. They were very helpful, kind, and very honest. I would definitely recommend Trend Auto.
J
, 12/28/2022

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